Returns & Exchanges
At McLaren Bikes, we stand behind the precision engineering of our products and offer a 30-day return window for items in original, unassembled condition. If your purchase doesn't meet your performance expectations, we are committed to making it right through a streamlined exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA).
Prepare the Shipment
Carefully pack your bike or gear in its original factory packaging, ensuring all tools, manuals, and components are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of the box, then drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your full refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing